This simply would not happen with us. After each match, we arrange for you to have a chat with your Matchmaker to provide feedback. This gives us an opportunity to discover what you liked about your match and if there are any improvements we can make. Hopefully you will say that you wan to put your membership on hold to explore a relationship!
Our approach is very holistic. At the end of your membership you would never feel that you didn’t like any of your matches; we use our expertise to ensure that your matches are precisely what you expected.
If in the unlikely event that you haven’t started to explore a relationship with one of your matches, we will continue your membership on a passive basis until you do.